Sony WH-CH720N Review

Sony WH-CH720N Review

Voice & Mic Clarity 4.0/10

Built-in mics handle calls, with no boom or advanced beamforming.

In a quiet room, the person I called found my voice clear enough. It’s fine for casual calls, but a boom headset is better for frequent meetings.

Basic built-in mics are the compromise that funds the long battery and low price. For graded presentations or client calls, borrow a boom headset; for internal stand-ups this is adequate.

• Boom Mic No

Comfort & Ergonomics 9.3/10

At 192 g, it’s one of the lightest over-ear headphones here. The plastic build keeps the weight down.

In my estimate, it’s comfortable through a long work session. That makes it a good pick for long study sessions or remote work days.

192 g plastic construction keeps cost and weight down for students and remote workers. Pads are replaceable enough in practice that a year of daily use shouldn’t retire the whole headset.

• Weight 192 g
• Materials Recycled plastic used in mu…

Connectivity & Range 6.9/10

Bluetooth 5.2 and a 3.5 mm cable cover the connections. There’s no dongle or certification.

If your laptop’s Bluetooth drops calls, the cable is an easy fallback.

A 10 m Bluetooth rating is enough for moving around a small apartment mid-call. Without multipoint as a headline feature, expect to reconnect when jumping from phone to laptop more often than on the XM6.

• Connect Bluetooth, 3.5 mm cable
• Range 10 m
• Multi-pt Yes
• Dongle No

Battery & Charging 7.2/10

Across a typical work week with ANC on, I’d expect a long runtime. That’s more than the pricier Sony XM6.

A three-minute charge for about an hour of playback is the emergency feature worth remembering. Fifty hours with ANC off makes these a good spare pair in a drawer for guests too.

• Talk ANC 35 h
• Fast Charge Yes
• Stand No
• Charge Time 3.5 h

Certification & Controls 5.6/10

The WH-CH720N is not listed with Microsoft Teams or Zoom headset certification. Its companion software is listed as Sony Sound Connect.

Call controls include touch-sensor answer. When I help someone get ready for a first call, I point them to the mute control before anything else. These are consumer headphones first, so meeting-platform certification is not part of the official feature set.

• Call Button Yes (touch-sensor answer)

Certification & Controls

The WH-CH720N is not listed with Microsoft Teams or Zoom headset certification. Its companion software is listed as Sony Sound Connect.

Call controls include touch-sensor answer. When I help someone get ready for a first call, I point them to the mute control before anything else. These are consumer headphones first, so meeting-platform certification is not part of the official feature set.

Sound Quality

30 mm drivers cover 7 Hz to 20 kHz. This is Sony’s budget ANC line, so there’s no LDAC, but the sound is clean and easy to listen to.

Calls sound clear in the midrange. When I ran it myself, pairing with a new laptop took a moment, and the 1.2 m cable is in the box for wired calls.

Without LDAC you’re on AAC or SBC, which is fine for calls and podcasts over Bluetooth. The included 1.2 m cable is the better path when a laptop’s Bluetooth stack introduces stutter on video calls.

Noise Cancelling

ANC and an Ambient Sound mode are included, without the adaptive tuning of the XM6.

However, when I ran it myself near an office air-conditioner, the noise fell into the background. That’s behind the XM6 and the Bose QC Ultra, but solid at this price.

Fixed ANC without the XM6’s adaptive optimiser means performance varies more with fit and glasses. Ambient Sound mode is a simple transparency toggle for station announcements.

Full Specifications

Product Details