Bose QuietComfort vs Poly Blackwire 3320 Comparison
Compare Bose QuietComfort vs Poly Blackwire 3320 side by side: specs, ratings, pros and cons, and which one fits your room best.
On this page
At a Glance
The Bose QuietComfort Headphones replaced the QuietComfort 45. They are an around-ear ANC headphone with protein leather cushions and a hard carry case.
- Best For
- Travellers on a mid budget
- Style
- Over-ear (around-ear)
- Weight
- 236 g
- ANC
- Active noise cancelling
- Mics
- —
- Boom Mic
- No
- Talk Time
- 24 h
- Connect
- Bluetooth
- Certified
- —
The Poly Blackwire 3320 is a wired stereo on-ear headset. It has 32 mm speakers, a noise-cancelling boom mic that rotates 280°, and an inline control with a Teams button on the Teams version.
- Best For
- Desk users
- Style
- On-ear stereo headband
- Weight
- 131 g
- ANC
- None
- Mics
- 1
- Boom Mic
- Yes (flexible boom, 280° rotation, 135 mm)
- Talk Time
- —
- Connect
- Wired USB-C with USB-A adapter
- Certified
- Microsoft Teams, Works With Chromebook
Review Scores Compared
Expert Score
Voice & Mic Clarity
Comfort & Ergonomics
Connectivity & Range
Battery & Charging
Certification & Controls
Editorial Reviews Comparison
Voice & Mic Clarity
- Bose QuietComfort4.0/10
- Poly Blackwire 33207.1/10Leader
Bose QuietComfort
Built-in mics handle calls without a boom, and they work best in a quiet room. In a moderately busy office, I'd expect listeners to find it clear enough. For clearer calls at a lower weight, the Jabra Evolve2 55 is the work-focused alternative. Without a boom or advanced beamforming readout, results depend heavily on how quiet your room is.
Poly Blackwire 3320
The noise-cancelling mic sits on a 135 mm boom that rotates 280°, with a 100 Hz to 10 kHz range. However, among open-plan desks, I'd expect your voice to come through clearly from the far end, excellent for the price. A 135 mm boom with 280° rotation means left- and right-ear wearers are both covered without a special SKU.
Comfort & Ergonomics
- Bose QuietComfort8.9/10
- Poly Blackwire 33209.3/10Leader
Bose QuietComfort
At 236 g, this is the lightest Bose in our lineup, with removable protein-leather cushions and an adjustable headband. I'd estimate a long session before it needs a break, making it one of the easiest premium headphones to wear through a long day. At 236 g with removable cushions, these are the easiest Bose over-ears to forget you're wearing.
Poly Blackwire 3320
At 131 g with foam cushions, it's light. The on-ear stereo design is comfortable for shorter stretches. Expect the foam to feel warm after a long session. At 131 g it's one of the lightest stereo headsets we list, so all-day shifts are realistic if you accept on-ear pressure. Foam wears faster than leatherette; keep spare cushions in the IT closet for a fleet rollout.
Connectivity & Range
- Bose QuietComfort6.1/10
- Poly Blackwire 3320—
Bose QuietComfort
Bluetooth is the only wireless path. Bose says it isn't recommended for gaming because of latency, which can also show up as slight lip-sync drift on video. There's no dongle or certification, so on a managed Windows PC a dongle-based headset is safer. Without a physical mute switch, the habits in our meeting etiquette guide matter more.
Poly Blackwire 3320
USB-C with a USB-A adapter. Inline controls cover call answer, mute, volume and a Teams button. It's certified for Teams and Works With Chromebook, and Poly Lens handles firmware. Inline Teams button, mute and volume keep hands on the keyboard while calls start. Poly Lens is optional for home users but useful once you manage more than a handful of units.
Battery & Charging
- Bose QuietComfort5.8/10
- Poly Blackwire 3320—
Bose QuietComfort
Bose rates 24 hours of playback, with a 2.5-hour charge over USB. With ANC and regular calls, I'd plan for a long runtime. The Sony WH-CH720N lasts longer on paper, at 35 hours. The 2.5-hour charge is a bit quicker than the Ultra's three hours, which helps if you top up at lunch.
Poly Blackwire 3320
For a shared desk, there's nothing to charge or lose. No battery also means no charging dock to lose and no sudden mid-call dropouts from a forgotten charge. The 2.18 m cable is long enough for tower PCs under the desk; coil the excess with a clip so chairs don't roll over it.
Certification & Controls
- Bose QuietComfort4.0/10
- Poly Blackwire 33208.7/10Leader
Bose QuietComfort
The QuietComfort is not listed with Microsoft Teams or Zoom headset certification. There is no busy light. When I help someone get ready for a first call, I point them to the mute control before anything else. These are consumer headphones first, so meeting-platform certification is not part of the official feature set.
Poly Blackwire 3320
The Blackwire 3320 is listed as Microsoft Teams, Works With Chromebook. Mute is listed as Inline mute button. Call controls include call answer/end; Teams button on Teams variants. On-headset controls are listed as Inline: call answer/end, mute, volume, Teams button. IT can manage it through Poly Lens. I'd look for a physical mute I can find without thinking, especially in an open office.
Why Bose QuietComfort Beats Poly Blackwire 3320 (and Vice Versa)
Why Bose QuietComfort beats Poly Blackwire 3320
- Ear Cushions: Protein leather, removable vs Foam
Why Poly Blackwire 3320 beats Bose QuietComfort
- Better certification & controls: 8.7 vs 4.0 out of 10
- Better voice & mic clarity: 7.1 vs 4.0 out of 10
- Weight: 131 g vs 236 g
- Boom Mic: Yes (flexible boom, 280° rotation, 135 mm) vs No
- Connection: Wired USB-C with USB-A adapter vs Bluetooth
Review-score leads of 0.5+ points out of 10 first, then specs where only one comes out ahead.
Full Specifications
General
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Best For | Travellers on a mid budget | Desk users |
| Wearing Style | Over-ear (around-ear) | On-ear stereo headband |
| Use Case | — | Office and contact-centre calls; plug-and-play USB |
Design & Build
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Weight | 236 g | 131 g Better |
| Materials | Metal, plastic, protein leather | — |
| Ear Cushions | Protein leather, removable Better | Foam |
| Colors | — | Black |
| Headband | Adjustable | — |
| Dimensions | 195 x 157 x 80 mm | 166 x 40 x 199 mm |
Audio
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Driver Size | — | 32 mm |
| Frequency Response | — | 20 Hz - 20 kHz |
| Impedance | — | 32 Ω |
| Wired Listening | Yes (3.5 mm to 2.5 mm audio cable included; passive listening when battery is depleted) | Yes (USB-C, USB-A adapter) |
| Stereo / Mono | Stereo | Stereo |
| Speaker Bandwidth (Calls) | — | 20 Hz - 20 kHz |
| Hearing Protection | — | SoundGuard Digital |
Noise Cancelling
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Noise Cancelling | Active noise cancelling | None |
| Active Noise Cancelling | Yes | — |
| Transparency Mode | Yes (Aware Mode) | — |
Microphone
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Microphones | — | 1 |
| Microphone Setup | — | Noise-cancelling boom, 100 Hz - 10 kHz |
| Call Noise Reduction | — | Yes (noise-cancelling microphone) |
| Boom Mic | No | Yes (flexible boom, 280° rotation, 135 mm) Better |
| Mute Control | — | Inline mute button |
| Busylight | No | — |
| Mic Frequency Response | — | 100 Hz - 10 kHz |
| Open Office Certified | No | — |
Battery & Charging
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Talk Time | 24 h | — |
| Charging Time | 2.5 h | — |
| Charging Stand | No | No |
| Music Time | 24 h | — |
| Charging Port | USB | — |
| Wireless Charging | No | No |
| Replaceable Battery | — | No |
Connectivity
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Connection | Bluetooth | Wired USB-C with USB-A adapter Better |
| USB Dongle | No | No |
| Certifications | — | Microsoft Teams, Works With Chromebook |
| Low-Latency Mode | Not recommended for gaming (Bose) | — |
| USB Audio | — | Yes |
| Cable Length | — | 2.18 m |
| LE Audio / Auracast | — | No |
| DECT Standard | No | No |
Controls & App
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Controls | — | Inline: call answer/end, mute, volume, Teams button |
| Management Software | Bose app | Poly Lens |
| Voice Assistant | Phone's native assistant via multi-function button | — |
| Teams / Call Button | — | Yes (call answer/end; Teams button on Teams variants) |
| IT Remote Management | — | Poly Lens |
| Firmware Updates | — | Yes (Poly Lens) |
In the Box
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| In the Box | — | Headset, USB-C to USB-A adapter, user guide |
| Warranty | 1-year limited | 2-year limited |
| Carry Case | Yes (hard carry case) | No |
Identifiers
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| Model Number | — | 8X220AA |
Compatibility
| Bose QuietComfort | Poly Blackwire 3320 | |
|---|---|---|
| OS Compatibility | — | Windows 11, Windows 10, macOS, Android, iOS (USB-C) |
| Works With | — | Microsoft Teams, Works With Chromebook, Windows, macOS, Android, iOS |
Takeaways
- Our pick: Poly Blackwire 3320, with the highest spec-based rating (4/5).
- Choose Bose QuietComfort for travellers on a mid budget.
- Choose Poly Blackwire 3320 for desk users.
Pros and Cons
Bose QuietComfort
PROS
- Bose active noise cancelling
- Lighter than the QC Ultra
- Hard carry case
- Protein leather cushions
CONS
- 24 h battery is below most rivals here
- Bluetooth version and codecs not listed on the page we checked
Poly Blackwire 3320
PROS
- Noise-cancelling boom mic, 280° rotation
- USB-C with USB-A adapter
- Teams and Works With Chromebook certified
- SoundGuard Digital
CONS
- No ANC
- Wired only
Similar Comparisons
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Yealink BH768.9/10Poly Blackwire 3320 vs Yealink BH76
Poly Blackwire 33208.2/10
Jabra Evolve2 558.8/10Poly Blackwire 3320 vs Jabra Evolve2 55
Quick Verdict
- Bose QuietComfort 5.8No outright category lead
- Poly Blackwire 3320 8.2Best overallLeads in Voice & Mic Clarity, Comfort & Ergonomics, Certification & Controls




