Poly Sync 20
Poly Sync 20 | Image credits: Poly

At a glance

Mics3
Pickup2 m
Talk Time20 h
BT5.1
CertifiedMicrosoft Teams (Teams model), Zoom
  • Model Sync 20
See full specifications

PolyLast updated on October 2026

Poly Sync 20 Review

ByMichele Tregaskis
Expert ScoreStrongHow we score
  • Personal desk EXCELLENT
  • Huddle room GOOD
  • Meeting room FAIR
  • Travel EXCELLENT
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On this page

Overview

The Poly Sync 20 is a personal speakerphone with a three-mic steerable array, a 40 mm speaker and a 2 m pickup range for rooms up to about 4 x 4 m.

  • Up to 20 h talk time
  • IP64
  • USB-A port charges a phone
  • Teams (Teams model) and Zoom

Key Takeaways

  • 40 mm speaker
  • Poly Lens management
  • 360 g

Best For

  • Personal desk use
  • Travel
  • Small huddles

Avoid If

  • More than four people join from the room
  • You need a dongle but buy the base model

Pros & Cons

The Sync 20 is a well-rounded personal speakerphone. Twenty hours of talk time, IP64, phone charging and Teams and Zoom certification make it a practical choice. With three mics and a 2 m pickup, it is for one to a few people.

PROS

  • Up to 20 h talk time
  • IP64
  • USB-A port charges a phone
  • Teams (Teams model) and Zoom

CONS

  • Three mics, 2 m pickup
  • Dongle only on the Sync 20+

Review Scores

Score Breakdown

8.1/10 Expert Score

How this score is calculated

Each criterion is the weighted average of its available spec scores (0–10) from our Speakerphones scoring matrix. Empty specs are skipped, not scored as 0. The Expert Score is the weighted average of the scored criteria, shown out of 10; stars = Expert Score / 20, rounded to the nearest half star.

CriterionWeightFrom specsScore
Mic Array & Full-DuplexMicrophones: 3 → 7.5; Pickup Range: 2 m → 6.5; Full Duplex: Yes → 10.0; Echo Cancellation: Yes → 10.0; Pickup Pattern: 3-mic steerable array → 6.035%8.07.9
Speaker Clarity & VolumeMax Output: 86 dB SPL (nominal) → 9.1; Speaker Frequency Range: 80 Hz – 20 kHz → 9.0; Speaker: 40 mm → 6.025%8.98.9
Connectivity & Daisy-ChainingLink Two Units: No → 4.0; Connection: USB-A or USB-C (by model), Bluetooth → 9.0; USB Dongle: No (Sync 20+ includes BT600) → 4.0; Bluetooth Version: 5.1 → 8.020%5.85.8
Portability & PowerTalk Time: 20 h → 9.5; Weight: 360 g → 8.9; Carry Case: Yes (travel case) → 10.0; Mains Powered: No → 9.010%9.49.4
Call Controls & CertificationsCertifications: Microsoft Teams (Teams model), Zoom → 10.0; Charges Your Phone: Yes (USB-A port) → 10.010%10.010.0
Expert Score8.1/10

Scores by Use Case

  • Personal desk100/100
  • Huddle room60/100
  • Meeting room40/100
  • Travel100/100

Poly Sync 20 Review

Mic Array & Full-Duplex 7.9/10

  • Mics 3
  • Pickup 2 m
  • Duplex Yes

Speaker Clarity & Volume 8.9/10

  • Max Output 86 dB SPL (nominal)
  • Spk Freq. 80 Hz – 20 kHz
  • Speaker 40 mm

Connectivity & Daisy-Chaining 5.8/10

  • Linking No
  • Connect USB-A or USB-C
  • Dongle No (Sync 20+ includes BT600)
  • BT 5.1

Portability & Power 9.4/10

  • Talk Time 20 h
  • Weight 360 g
  • Case Yes (travel case)
  • Mains No

Call Controls & Certifications 10.0/10

  • Certified Microsoft Teams
  • Charge Out Yes (USB-A port)

Full Specifications

General

Best ForPersonal desk use
Ideal Room SizeUp to 4 x 4 m
Form FactorBar (portable)

Microphones

Microphones3
Pickup Range2 m
Mic Frequency Range100 Hz – 6.7 kHz
Full DuplexYes
Echo CancellationYes
Noise ReductionYes
Mic Type3-mic steerable array

Speaker

Speaker40 mm
Max Output86 dB SPL (nominal)
Speaker Frequency Range80 Hz – 20 kHz
Speaker Drivers1

Battery & Charging

Talk Time20 h
BatteryLi-ion, 3200 mAh
Charging Time4 h
Charges Your PhoneYes (USB-A port)
Mains PoweredNo

Connectivity

ConnectionUSB-A or USB-C (by model), Bluetooth
Bluetooth Version5.1
USB DongleNo (Sync 20+ includes BT600)
Link Two UnitsNo
CertificationsMicrosoft Teams (Teams model), Zoom
Cable Length0.72 m
Bluetooth ProfilesA2DP, AVRCP, HFP, HSP, BLE

Design & Build

Weight360 g
Dimensions34 x 95 x 182 mm
Dust/Water RatingIP64
ColorsSilver
Carry CaseYes (travel case)
Lanyard / StandLanyard included

In the Box

In the BoxSpeakerphone, carry case, lanyard
Warranty2 years

Identifiers

Model Number772C8AA (Teams, USB-A)

Compatibility

OS CompatibilityWindows 11, Windows 10, macOS

Product Details

BrandPoly
ModelSync 20
Model number772C8AA (Teams, USB-A)

Price Comparison

StorePriceDeal
Hp.comOfficial Poly storeSee priceView deal (opens in a new tab)

The Verdict

I’d pick the Sync 20 for a personal desk or for travel, where battery and phone charging matter more than group pickup. For a small team table, the Sync 40 is the better Poly. If you prefer a round puck, the Jabra Speak2 55 is the closest rival.

FAQs

What is the difference between the Sync 20 and Sync 20+?

Poly notes that the Sync 20+ includes a BT600 USB Bluetooth adapter.

How long does the Sync 20 battery last?

Up to 20 hours of talk time.

Can the Sync 20 charge my phone?

Yes, from its USB-A port.

What colors is the Poly Sync 20 sold in?

HP lists it in silver.

Which operating systems does it support?

Windows 11, Windows 10 and macOS.

What is in the box?

The speakerphone, a travel case and a lanyard.

Is the Sync 20 water resistant?

Yes. HP lists IP64 among its certifications.

How sensitive is the speaker?

HP lists 82 dB (1 W / 1 m) from a 40 mm driver.

Michele Tregaskis

More than 15 years experience in the conferencing industry, covering many aspects of the market place, from basic teleconferences to high level audio, web and video events, with a special focus on the financial community for investor relations conference calls.